Contact Us
As Claims Administrator, we welcome your inquiries, comments, and/or requests. Our mailing address and toll-free number are as follows:
Pet Food Products Liability
Claims Administrator
Claims Administrator
P.O. Box 890
Philadelphia, PA 19105-0890 USA
1-800-392-7785
Philadelphia, PA 19105-0890 USA
1-800-392-7785
To contact us, please use the form below.
Please first make sure that your question hasn't already been answered in our FAQs Section.
Fields marked with an asterisk (*) are required.
PLEASE NOTE: We will take every measure appropriate to ensure your comment/request and contact information is kept confidential.
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FAQs
- Read All Frequently Asked Questions
- What if I already recovered money from defendants?
- How are payments determined?
- What happens if there is money left over in the settlement fund?
- Are there limits on recovery amounts?
- How do I get additional information?
- Can I comment on, or object to, the proposed settlement?
- What is this lawsuit about?
- Does this settlement cover pets other than cats and dogs?
- When is the final approval hearing?
- Because of my pet's consumption of the Recalled Pet Food, I will have to incur certain expenses in the future, such as the costs of special food or continued medical treatment. Can I be reimbursed in the settlement for such future expenses?
- How do I submit a claim?
- I previously sent a claim form to Menu Foods or Crawford & Company. Do I need to fill out a new form?
- What types of documentation can be used to prove economic damages?
- What does the proposed settlement provide?
- What are the recalled pet food products?
- What if I do not want to be a part of the settlement?
- Who can participate in this litigation?
Important Dates
Please note that these Important Dates apply to the U.S. Settlement only. Dates related to the Canadian Settlement will be posted on the Canadian Page of this website as they become available.- August 15, 2008
Request exclusion from Class deadline, postmarked - September 12, 2008
Object to the settlement terms deadline, postmarked - October 14, 2008
Settlement Fairness Hearing - November 24, 2008
Submit claim form deadline, postmarked
Important Links
- U.S. Notice (PDF: 94.9 KB)
- U.S. Claim Form (PDF: 65.2 KB)
- U.S. Signed Preliminary Order (PDF: 361.9 KB)
- U.S. Short Form Notice (PDF: 210.9 KB)
- U.S. Settlement Agreement (PDF: 1.1 MB)
- U.S. Agreement Regarding Testing of Pet Food (PDF: 36.7 KB)
- Recalled Products List (PDF: 48.9 KB)
- Judge Hillman's Final Approval Opinion (PDF: 205 KB)
- Signed Final Order (PDF: 549.6 KB)
- Download / View All Forms & Documents