Contact Us
As Claims Administrator, we welcome your inquiries, comments, and/or requests. Our mailing address and toll-free number are as follows:
Pet Food Products Liability
Claims Administrator
Claims Administrator
P.O. Box 890
Philadelphia, PA 19105-0890 USA
1-800-392-7785
Philadelphia, PA 19105-0890 USA
1-800-392-7785
To contact us, please use the form below.
Please first make sure that your question hasn't already been answered in our FAQs Section.
Fields marked with an asterisk (*) are required.
PLEASE NOTE: We will take every measure appropriate to ensure your comment/request and contact information is kept confidential.
Translate to French - Traduire la page en Français.
FAQs
- Read All Frequently Asked Questions
- I previously sent a claim form to Menu Foods or Crawford & Company. Do I need to fill out a new form?
- What happens if there is money left over in the settlement fund?
- Are there limits on recovery amounts?
- Does this settlement cover pets other than cats and dogs?
- Who can participate in this litigation?
- How do I submit a claim?
- How are payments determined?
- What is this lawsuit about?
- When is the final approval hearing?
- Can I comment on, or object to, the proposed settlement?
- What types of documentation can be used to prove economic damages?
- What if I do not want to be a part of the settlement?
- What does the proposed settlement provide?
- How do I get additional information?
- What are the recalled pet food products?
- What if I already recovered money from defendants?
Important Dates
Please note that these Important Dates apply to the Canadian Settlement only. Dates related to the U.S. Settlement are posted on the U.S. Page of this website.- September 13, 2008
Request exclusion from Class deadline, postmarked - October 4, 2008
Object to the settlement terms deadline, postmarked - November 3, 2008
Settlement Fairness Hearing - Extended Filing Deadline January 27, 2009
Submit claim form deadline, postmarked